STANDARD CONDITIONS OF BUSINESS
1 UNDERTAKING
37 West Adventures undertakes to provide all services offered subject to the terms and conditions set out herein, which terms and conditions are accepted by the passenger.
2 DEFINITION
37 West Adventures means: 37 West Adventures Tour Operator
Passenger means: Individuals, groups, companies or other legal persons using the services offered by 37 West Adventures and includes the agents of passengers.
Services means: The provision of accommodations and/or transportation and/or meals as offered by 37 West Adventures and accepted by the Passenger.
3 TERMS OF PAYMENT
3.1 For tours booked whilst outside South African borders, e.g. by international agencies, a deposit of 25 % of the quoted tour price is required 45 days before commencement of services, with the remaining balance to be settled 2 days before commencement of services.
3.2 For tours booked whilst within South African borders full payment is required 2 days before commencement of services.
3.3 Payments may be deposited directly into the following bank account:
37 West Capital (Pty) Ltd
ABSA Ltd
Oakdene branch
Johannesburg
Gauteng
Account Number: 4072310431
Bank Code: 632 005
OR
Telegraphic Transfer
SWIFT CODE: ABSAZAJJ
OR
Online using our credit card payment option
3.3 If payments are made in negotiable foreign currency, the payer will be responsible for any short payment resulting from exchange rate fluctuations. The exchange rate applied by the official bankers of 37 West Adventures on receipt of moneys will be accepted as the applicable rate.
3.4 If the required deposit or final payment is not received by due date, 37 West Adventures reserves the right to withdraw services.
4 CANCELLATIONS
4.1 General Conditions for tours booked whilst outside South African borders
4.1.1 Cancellations made more than 45 days prior to arrival will not normally result in cancellation fees being charged. However;
4.1.2 37 West Adventures reserves the right to recover any costs incurred or charges received from suppliers up to the date of cancellation.
4.1.3 In the event of services being cancelled 45 days or less, prior to arrival, the following cancellation fees will apply.
� 45 days to 36 days before commencement of services : 15% total quoted tour price due. (Subject to 2. above)
� 35 days to 16 days before commencement of services : 25% of total quoted tour price due. (Subject to 2. above)
� 15 days or less before commencement of services : 100% of the total quoted tour price due
We recommend that you ensure that your passengers take adequate personal cancellation insurance cover before departure from home.
TERMS AND CONDITIONS CONTINUED
